Monday, August 31, 2009

The most difficult thing to be...

Friday, August 21, 2009

CEOs are in service business; they are servants. (See 'Gosford Park' ref @ bottom). Enjoy!

Thursday, August 20, 2009

How Google trains leaders: (Washington Post video clip)

Saturday, August 15, 2009

Why "fans" trump "influencers" - <-very Ultimate Question/NPS-like.

Friday, August 14, 2009

The New York Times' David Pogue is keeping up his campaign to get voicemail messages shortened. <- changed mine.
'Because it is its purpose to create a customer, any business enterprise has 2, and only these 2 basic functions: marketing and innovation.'

Wednesday, August 12, 2009

7 potent myths about Twitter:

Saturday, August 8, 2009

Way-Back Machine: teenager, 1969. Today, Abbey Road. Really? Next week, Woodstock. Is that right? Wow! :)

Thursday, August 6, 2009

Paranoia vs. Social Media: Why ESPN and the USMC got it wrong, and why IBM got it right « The BrandBuilder Blog

Wednesday, August 5, 2009

"A brand is someone's expectation of receiving a feeling by way of an experience." - Tom Asacker,

Tuesday, August 4, 2009

Brand destiny: 1)Innovate by leading your customer;2)Create amazing experiences;3)Get involved with the conversation.